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Got a burning question? You’ve come to the right place! Whether you are wondering about how to measure your pup for a new harness, how our private drop-off service works, or just want to know when your order will arrive, we’ve rounded up the answers to our most frequently asked questions below.
If you’re still scratching your head (or behind your ears) and can't find what you need, don't hesitate to reach out to our team directly.
We are primarily an online store, but we do offer a local collection/drop-off service for customers in the roodepoort area and surrounding areas.
The best way to reach us is via email at woof@littlekritters.co.za. We aim to reply within 24–48 hours.
Yes! We curate our goods with pet safety in mind. However, please remember that no toy is indestructible. Always supervise your pet when they are playing with a new toy, and remove any damaged items immediately to prevent swallowing.
We ship nationwide across South Africa.
No, you can check out as a guest! However, creating an account allows you to track your orders and save your address for faster checkout next time.
Click on the "Login" icon and select "Forgot your password?". We will email you a link to reset it.